What is your cancelation policy?

Late or non-payments will result in loss of your booking date. In the event of a late or nonpayment, the order will not proceed until alternative funding has been agreed and payment
made in full. In these circumstances, subsequent completion of the order on the required date
will not be guaranteed and becomes Subject to Availability.
WEDDING CAKES:12 weeks or more: 50% of the total cost will be retained. Less than 12 weeks:
100% of total payable.
OTHER CELEBRATION CAKES: 4 weeks or more: 25% non- refundable deposit will be retained. Less
than 4 weeks: 100% of total cost payable.
All cancellations must be made in writing. Verbal phone cancellations will not be binding.
If for any reason you wish to re-arrange the date of your party/ wedding, we will try its best
to accommodate these changes without any additional charges provided sufficient notice is
given and that we are able to provide a cake for the re-arranged date. However, if we are fully
booked on your new date and cannot provide the cake, it will be not possible to refund your
deposit. The limiting factor with any cake provision is usually the cake set-up. As a compromise,
it might be possible to provide you with the cake prior to your event date, but under these
circumstances it will become your responsibility to collect, deliver and set-up the cake at the
venue. If you cancel your cake order with us after requesting a change of the date no refunds
will be made to you (the client) under any circumstances.


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